This policy explains how RapidLiv collects, uses, stores, and protects personal information.
1. Data We Collect
- Account details, contact numbers, and delivery addresses.
- Order history, payment confirmations, and support interactions.
- Technical data needed for security and app performance.
2. How We Use Data
- To process orders, payments, and delivery updates.
- To improve service reliability and customer support quality.
- To prevent fraud and maintain platform security.
3. Data Sharing
RapidLiv shares only necessary order information with partner restaurants and delivery drivers to complete deliveries. We do not sell customer personal data.
4. Data Retention and Security
We retain data only as needed for legal, operational, and support purposes and implement safeguards to reduce unauthorized access.
5. User Rights
Users may request account updates or support review related to their personal information through RapidLiv customer support channels.